Please Note: If you were registered on the old website prior to November 7th, you will need to re-register, and you will receive 10 reward points for registration. If you had a reward points balance, please email chris@eastmall.net and we will transfer them for you ASAP. You do not need to know your previous points balance or order history, we will look it up! We apologize for any inconvenience, and thanks for choosing Eastmall!
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>>> About Us

Eastmall - A leading China Wholesaler!

Eastmall is an evolution in online wholesale shopping. It offers a safe, secure environment to shop in.

Superior Product Quality

We supply products of the highest quality. All of our products are brand new and produced by large hi-tech Chinese factories, some of which are also manufacturers for prestigious international brands. All products strictly follow the standards of CE and RoHS, and are carefully inspected by our responsible QA team before shipping.

Easy To Order Online

We make the most of our cutting-edge e-commerce platform to carry out online transactions. We provide accurate product information, the best price quotes, online order placing, 24-hour order tracking, online payment, one-stop logistics service (including logistics agent service, shipment tracking, shipping route optimization, etc), and online after-sale support.

Convenient Payment

We offer flexible payment options, including wire transfer (T/T), PayPal and Western Union.

Security & Privacy

Security is a top priority at Eastmall, we ensure the integrity and encryption of the data of every transaction by applying the most advanced security solutions. At the same time, your personal information is very important and private to us. We never sell or rent your personal information to any third parties under any circumstances. We value your trust very highly, and will work to protect the security and privacy of any personal information you provide to us and will only use it as we have described in our Privacy Policy.

Competitive Prices

Eastmall.net always offers you most competitive pricing on all the products you find. If you would like to order wholesale, please email us at support@eastmall.net for wholesale pricing quotes.

Fast Delivery

We ship worldwide via EMS, and orders are generally delivered within 3-7 business days, depending on location.

Warranty And After-Sale Service  

Atomizers 3 Months
Batteries and chargers 6 Months
Liquid and cartridges No Warranty

 

We have a responsible customer service team to provide helpful after-sale services. Buying from us could not be any more reassuring.

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One Corner of Office

Warehouse #1

Warehouse #2

Warehouse #2

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>>> Our Guarantee  

Eastmall Quality Control From Raw Material to Delivery

The experts in our quality control department work hard to ensure that you recieve the finest quality products that the industry has to offer. However, mistakes can happen on rare occasions, and that's why we offer an excellent warranty and return policy.

Sourcing Your Products

While you're sitting in the comfort of your home or office browsing Eastmall's products, we're already busy selecting the best products at the best prices, all with you, the customer, in mind. With offices in Shenzhen, Eastmall works with the best and most trusted manufacturers throughout China, selected for quality of their products, reputation, reliability, and whether they share our passion for serving customers like you.

After a rigorous inspection and vetting process of the products we know shoppers are interested in, we make them available to you at unbeatable prices, since we source them straight from the manufacturer. Eastmall is also plugged into the market news wires for hot new lines, the latest designs, and the best quality products. The upshot is that shoppers can find most any type of e-cigarette at Eastmall.

Processing Your Product Order

Upon clicking "Complete Order," we at Eastmall spring into action and begin processing your order. We first review the details of your order, checking for anything that might delay processing, while speeding off to pull the inventory from our shelves. Meanwhile, an email confirmation of your order will have already arrived in your inbox.

Testing Your Products

All products go through an exhaustive Q.C. procedure:

Everything is first routed to our International Distribution Center where a highly-trained inspection team evaluates your products based on strict protocols and inspection requirements.
Did we get your order right? Before we begin packing, we do a thorough check to match orders correctly.
 

 

Packing Your Products

We pack all shipments with adequate padding material to minimize the risk of damage during shipment. If your products have been damaged during shipment, please see our policy on damaged product returns.

Tracking Your Products

Once your product leaves our doors, we keep on tracking it until it reaches yours. Eastmall's customer service team is always working to address your every need and query. We track your shipments real-time, and are available at your convenience to answer any questions, whether by email, live chat, or over the phone. No matter the issue, we're always here to serve you.

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>>> Directions

1. How to Find a Specific Product?

To begin finding items from Eastmall, you can both choose Search or Browse. Each method has its advantages, depending on what you're looking for.

Search

If you're looking for a specific item, Search is the better option. Use the Search box at the top of any of Eastmall's pages to find a liquid flavor, for example, use the search phrase "tobacco".

Browse

If you're not sure what you're looking for, or if you just want to scroll through the item listing, browsing is the better option. When you browse on Eastmall, you click through categories and lists of items, exploring as you go, until you find something you're interested in.

Item Description

We give important product information in the Item Description.
Check Specifications for information such as technical data.

Photos

Offer more clues to the quality of the item.

2. How to Place An Order?

Add to Cart

After you decided to buy one of the products from our site, you can select purchase quantity, and then add to cart.

3. How to Confirm An Order?

Simple Check-out Process

A) Place an order with us.

B) Make a payment to us.

C) When you placed the order, we need to prepare the merchandise within the specified processing time. Once the merchandise is shipped, you will be notified with the tracking information by email.

D) When you receive the merchandise, remember to carefully check the quality and quantity of the item(s).

E) If you are satisfied with the merchandise, we recommend you to write a review at our site.

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